Impact of Digital Transformation and Trends
How businesses will be transformed by adopting these technologies:
A digital transformation strategy is to build capabilities to take full advantage of the possibilities and opportunities of new technologies and achieve faster and better impact. This is a strategy that companies must adopt if they want to evolve and survive.
Digital technologies such as cloud computing, analytics, mobile computing, social media and IoT, 3D printing, drones, artificial intelligence and robotics are having a huge impact on businesses.
Companies need to adopt these technologies in their operations by engaging their customers and training their employees with the necessary skills. Companies like Facebook, Amazon, Apple and Microsoft have used digital transformation to grow faster and improve their productivity.
It is a once-in-a-lifetime technology shift to transform every industry and business in the world by evolving faster and investing in new business models with the latest technologies.
Design thinking as a tool:
Design thinking is one of the key tools for digital transformation. Through this technique we can obtain a practical and creative resolution to problems. It is a meaningful and different way of thinking with the intention of producing a constructive result with the end user in mind.
Design thinking employs divergent thinking, which is a way of making sure that we explore many possible solutions while solving a problem. Design thinking includes the “building” of ideas during a “brainstorming” phase. This helps reduce participants’ fear of failure and encourages feedback and participation from a variety of sources in the “ideation” phase.
Design thinking takes user experience into account when designing a solution to a problem faced by end users. In simple words, Design Thinking is nothing more than putting yourself in the customer’s shoes to gain empathy and awareness of their needs while designing a solution.
It’s the way to go paperless and protect the environment.
Skills required for digital transformation:
Employees must have skills such as familiarity with new technologies, data analysis, interpersonal skills, and the ability to learn quickly in a fast-paced environment, to adapt to digital transformation. Creativity and the ability to execute and a customer-centric approach are also important skills required.
There is a high demand for people who have these skills and there are great job opportunities on the market.
Conclusion:
Digital transformation should aim to improve the customer experience by digitizing operational processes, recreating new business models, and using design thinking to survive in a competitive marketplace.